The Automatic Suspension feature allows you to automatically suspend vendors as soon as their compliance documents that require suspension expire. Suspended vendors are precluded from all sourcing activity within Felix, which ensures that your organisation won't engage with a non-compliant vendor.

If a vendor was suspended due to expired compliance documents, they will be required to update the document (if the document type is mandatory) or archive the document (if the document type is optional or off) from their account.
 

Permissions

An Administrator or equivalent custom Security Group is required for a User to enable the Automatic Suspension and Automatic Unsuspend feature.

 

TIPS:

• To set up compliance document types for your organisation and configure which documents would require suspension, please get in touch with the Support team.
• You can learn more about configuring Automatic Vendor Suspension in our guide, How to Configure Automatic Vendor Suspension.

 

Reinstating vendors

You may reinstate a vendor manually if you wish the vendor to become temporarily eligible for sourcing activities. A manually reinstated vendor will be suspended again automatically the next day, unless the cause of suspension has been mitigated by the vendor.

For more information on how to reinstate a Vendor, see our How to Reinstate a Suspended Vendor guide.

You can also configure the Automatic Unsuspend feature for your organisation. If this feature is enabled, the vendor account will be automatically reinstated once the cause of the suspension has been rectified. 

 

TIP: If your organisation has configured the Automatic Unsuspend feature, vendor account suspensions will usually be lifted overnight. However, in some cases it may take up to 48 hours for the vendor profile to be reinstated.