Vendor Profiles

  • Understanding Vendor Statuses

    This article explains the various Felix vendor onboarding statuses and details how each status impacts vendor eligibility, automated system behaviors, and required application updates. This guide is designed specifically for organisation users who review vendor applications and need to understand how to correctly apply statuses—such as...

  • Improved Onboarding Statuses (Beta) 

    A guide for Enterprise Users on how to use the vendor resubmission workflow. Instead of just approving or declining, teams can request updates from Vendors. Vendors receive step-by-step instructions and reminders to help them resubmit, while procurement teams get visibility into application status.

  • Contractor Quick Start Guide

    A quick start guide for Enterprise Users in VRM, sourcing, and contract workflows.

  • How to Suspend a Vendor

    A guide for Enterprise Users responsible for Managing Vendors and Vendor suspensions in Felix.

  • How to complete a compliance sign-off

    How administrator Enterprise Users provide approval, complete and add comments to compliance sign-off assignments in Felix.

  • How to Reinstate a Suspended Vendor

    A guide for Enterprise Users who are responsible for managing Vendors including reinstating suspended Vendors.

  • How to Deactivate Payment Details

    A guide for Enterprise Users who manage Vendors for their Organisation, and need to deactivate a set of Active Payment Details.

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