If one of your vendors falls into non-compliance, Felix gives you the ability to suspend the vendor. Suspending a vendor precludes them from participating in sourcing activities such as receiving and responding to RFQs, as well as being engaged via the browse panel until their account has been reinstated.

 

TIP: Felix has the ability to automatically suspend vendors who fall into non-compliance due to expired compliance documents. You can learn more about the Automatic Suspension feature in our guide, Understanding Automatic Vendor Suspension.

 

From the Vendor List

To suspend a vendor:

1. Navigate to Vendors > View all vendors from the main menu.
2. Locate the vendor you would like to suspend by using the quick search or filters.
3. Hover over the ⋮ ellipsis icon and select Suspend from the options.
4. Enter a comment to the vendor in the Reason text box provided.
5. Click Suspend to confirm.

 

From the Vendor Profile

To suspend a vendor:

1. Navigate to Vendors > View all vendors from the main menu.
2. Locate the Vendor you wish to suspend by using the quick search or filters.
3. Open the Vendor Profile by selecting the Vendor you wish to suspend.
4. Select Actions > Suspend Vendor

NOTE: The vendor will not receive a notification via email if their account has become suspended.

TIP: Suspended vendors will be precluded from all sourcing activities within Felix until their account has been reinstated. You can learn to reinstate a vendor by reading our guide, How to Reinstate a Suspended Vendor.