We have created an example Evaluation Template based on common criteria we have seen in the industry. 

Use this as a base starting point and adjust your questions, criteria, weighting, and scoring accordingly.

 

Not sure how to create an Evaluation Template? view our article here.

 

Criteria	Question	Question Type
Quality Assurance	The supplier consistently meets product/service quality specifications	Scale
Quality Assurance	Delivered goods/services are free from defects or issues	Scale
Quality Assurance	Quality control measures are clearly documented and followed	Scale
Quality Assurance	The supplier responds promptly to quality-related concerns	Scale
Quality Assurance	The supplier demonstrates continuous improvement in quality standards	Scale
Delivery & Timeliness	The supplier delivers products/services on time	Scale
Delivery & Timeliness	The supplier delivers products/services on time	Scale
Delivery & Timeliness	Lead times are reasonable and consistent	Scale
Delivery & Timeliness	Urgent or expedited requests are handled effectively	Scale
Delivery & Timeliness	The supplier proactively communicates potential delivery issues	Scale
Communication & Responsiveness	The supplier is easy to reach and responsive	Scale
Communication & Responsiveness	Communications are clear, professional, and timely	Scale
Communication & Responsiveness	Regular updates are provided on order status or changes	Scale
Communication & Responsiveness	Conflicts or misunderstandings are handled constructively	Scale
Communication & Responsiveness	A dedicated contact manages the relationship effectively	Scale
Cost & Value	Prices are competitive compared to market standards	Scale
Cost & Value	The supplier offers good value for the cost	Scale
Cost & Value	Pricing structures are transparent and fair	Scale
Cost & Value	The supplier is flexible in negotiating terms or pricing	Scale
Cost & Value	There are no hidden costs or unexpected charges	Scale
Compliance & Risk Management	The supplier complies with legal, regulatory, and industry standards	Scale
Compliance & Risk Management	Certifications and documentation are current and accessible	Scale
Compliance & Risk Management	A clear risk management strategy is in place	Scale
Compliance & Risk Management	Recalls or compliance issues are handled effectively	Scale
Compliance & Risk Management	The supplier is committed to ethical sourcing and sustainability	Scale