User Management For Vendor

  • Troubleshooting Multi-Factor Authentication (MFA) Login Errors in Felix

    This troubleshooting guide resolves login failures, expired credentials, and code errors when using Multi-Factor Authentication (MFA) in the Felix platform. Felix Vendor Users can use these steps to decode specific Felix login error messages, fix out-of-sync Authenticator App codes, resolve SMS delivery failures, and verify service status...

  • How to Enable MFA

    A guide for Vendors, to assist with enabling multi-factor authentication.

  • BETA feature: Guest users on vendor accounts

    This article is for Vendor Administrators and explains guest user permissions, how to monitor guest activity on their RFQs, and upgrade or remove guest access as needed.

  • What is a Key Contact

    An overview for Vendor Users on assigning key contacts.

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