User Management For Vendor

BETA feature: Guest users on vendor accounts

This article is for Vendor Administrators and explains guest user permissions, how to monitor guest activity on their RFQs, and upgrade or remove guest access as needed.

1 View•19 Mar 2026•Knowledge Article

How to Add a New Vendor User

Adding a new user from a vendor administrator account

1 View•3 Aug 2026•Knowledge Article

How to Assign a Security Group

How Vendor Users can assign a security group under User Management

1 View•18 Aug 2025•Knowledge Article

How to Configure Security Groups

A guide for Enterprise and Vendor Users on creating, editing or deleting a security group

1 View•21 Aug 2025•Knowledge Article

How to Enable MFA

A guide for Vendors, to assist with enabling multi-factor authentication.

1 View•3 Aug 2026•Knowledge Article

How to Update a User's Email

A guide for Administration Users on how to update a user's email

1 View•20 Aug 2025•Knowledge Article

How to create a security group

A guide for Vendor Users on how to create a security group in Felix

1 View•25 Aug 2025•Knowledge Article

How to edit a security group

A guide for Enterprise Users on how to edit a security group in Felix

1 View•25 Aug 2025•Knowledge Article

Troubleshooting Multi-Factor Authentication (MFA) Login Errors in Felix

This troubleshooting guide resolves login failures, expired credentials, and code errors when using Multi-Factor Authentication (MFA) in the Felix platform. Felix Vendor Users can use these steps to decode specific Felix login error messages, fix out-of-sync Authenticator App codes, resolve SMS delivery failures, and verify service status to restore account access.

1 View•26 May 2026•Knowledge Article

What is Multi-Factor Authentication

An overview of what MFA is, and how it can be used in the Felix platform.

1 View•25 Jun 2024•Knowledge Article

What is a Key Contact

An overview for Vendor Users on assigning key contacts.