4. Settings

Frequently asked Questions and Answers regarding Multi-Factor Authentication on Felix Vendor Accounts

This troubleshooting guide resolves login failures, expired credentials, and code errors when using Multi-Factor Authentication (MFA) in the Felix platform. Felix Vendor Users can use these steps to decode specific Felix login error messages, fix out-of-sync Authenticator App codes, resolve SMS delivery failures, and verify service status...

A guide for Vendors, to assist with enabling multi-factor authentication.

This article is for Vendor Administrators and explains guest user permissions, how to monitor guest activity on their RFQs, and upgrade or remove guest access as needed.

A guide for Enterprise Users on how to edit a security group in Felix

A guide for Vendor Users on how to create a security group in Felix

A video guide to setting up Vendor Details when onboarding to an Organisation

Adding a new user from a vendor administrator account

A guide for Enterprise and Vendor Users on creating, editing or deleting a security group

Vendor ABN verification process overview