Troubleshooting Help
How to Clear Your Browser Cache
Clearing the browser cache of the common browsers
1 View•19 Aug 2025•Knowledge Article
Internet browser support
A guide to the best browsers to use with Felix!
1 View•24 Aug 2025•Knowledge Article
Troubleshooting Email Notifications
How to resolve email notifications issue and how to whitelist Felix emails
1 View•22 Aug 2025•Knowledge Article
Troubleshooting Login Problems
An FAQ to assist users with common log-in problems they may encounter on the Felix platform.
1 View•20 May 2025•Knowledge Article
Troubleshooting a Slow or Unresponsive Page
How to resolve a slow or unresponsive page
1 View•21 Aug 2025•Knowledge Article
Troubleshooting “Your connection is not private” (NET::ERR_CERT_COMMON_NAME_INVALID)
This article helps users resolve the “Your connection is not private” error when accessing Felix services.
1 View•15 Dec 2025•Knowledge Article
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