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How to Enable MFA
A guide for Vendors, to assist with enabling multi-factor authentication.
1 View•3 Aug 2026•Knowledge Article
How to Reset Your Felix Password
Resetting your Felix password when logged in and when you have forgotten it
1 View•3 Aug 2026•Knowledge Article
Introducing Your Vendor Profile
An overview on Vendor profiles and their details, descriptions and documents.
1 View•21 Aug 2025•Knowledge Article
Multi-Factor Authentication for Vendors - Frequently Asked Questions
Frequently asked Questions and Answers regarding Multi-Factor Authentication on Felix Vendor Accounts
1 View•3 Aug 2026•FAQ
Troubleshooting Multi-Factor Authentication (MFA) Login Errors in Felix
This troubleshooting guide resolves login failures, expired credentials, and code errors when using Multi-Factor Authentication (MFA) in the Felix platform. Felix Vendor Users can use these steps to decode specific Felix login error messages, fix out-of-sync Authenticator App codes, resolve SMS delivery failures, and verify service status to restore account access.
1 View•26 May 2026•Knowledge Article
Updating Notification Preferences
How Vendor Users can update notification preferences in their Felix account.
1 View•21 Aug 2025•Knowledge Article
What is Multi-Factor Authentication
An overview of what MFA is, and how it can be used in the Felix platform.
1 View•25 Jun 2024•Knowledge Article
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